Transilluminators.com is committed to provided outstanding products and customer support.
To return a system to us, please read below:
1. Contact us
with the reason for your return. Please include your order number with request.
2. We will request an RMA number from the manufacturer and send it back to you.
3. We will send you instructions as to how to return your item.
Please note, in most cases, shipping the system back to the manufacturer is the customer's responsibility.
Should a system need to be returned to us, we follow the return policies and restocking fees as established by the manufacturers.
For your convenience, we list all return polices here.
Analytik Jena/UVP: here
Benchmark Scientific/Accuris Instruments: here
Crystal Technologies: here
Galileo Bioscience: here
Logos Biosystems: here
Major Science: here
Transilluminators.com MiniBlue LED: 15% if returned within 30 days from purchase.